Shipping policy
Handling
Orders are shipped within two business days of confirmation. The cut-off time for same-day processing is 11:00am (AWST).
Shipping Options
Standard - Free Australia-wide All Australian orders ship free via Australia Post standard mail.
Express - Australia Faster delivery via Australia Post Express Post, charged by weight at checkout.
Standard - New Zealand International delivery via Australia Post, charged by weight at checkout.
Delivery Times
| Service | Estimated Delivery |
|---|---|
| Standard (Australia) | 2–8 business days |
| Express (Australia, metro) | Next business day |
| Express (Australia, regional) | 1–4 business days |
| Standard (New Zealand) | 6–27 business days |
Delivery times are from the date of shipping confirmation, not the date of order. For detailed delivery estimates by region, visit the Australia Post website.
Shipping Prices
| Shipping | Weight | Transit time | Price (AUD) |
| Standard | 0g - 1kg | 2 - 8 business days | Free |
| Express | 0g - 70g | 1 - 4 business days | $11.00 |
| Express | 71g - 720g | 1 - 4 business days | $13.00 |
| Standard - NZ | 0g - 500g | 6 - 27 business days | $13.00 |
| Standard - NZ | 501g - 1kg | 6 - 27 business days | $18.00 |
Tracking
Standard Australian shipping is untracked. Express orders include a tracking number, sent via your order confirmation email.
You can track your express order using:
- The link in your order confirmation email
- Our Order Tracking page
- The Australia Post Tracking Tool
Lost Items
If your order hasn't arrived within 10 business days (Australia) or 30 business days (New Zealand) of shipping confirmation, please contact david@catbib.com.au.
🌎 Not from Australia or NZ? Visit the international store.